Besterfield, Dale.H <br/><br/>
Total quality management 

 - 3rd ed 
 - New Delhi:  PHI Learning Pvt. Ltd;  2010. 
 - xi; 635p.  Illus. 
<br/><br/> Includes bibliography references and index 
<br/><br/><label>ISBN: </label>9788120328839  RS.375.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Total quality control
<br/><br/><label>Dewey Class. No.: </label>658.562B561t/ 2010